THE GYMDEM SHIFT POLICY 📋🦾
At The Base, we run a tight rotation to protect the vibe and the headcount for the Chosen Fam. These rules ensure the sanctuary stays a safe, high-energy space for all levels to grow.
THE 2-HOUR ROTATION RULE ⏳🔄
- The Window: To receive a Class Credit back to your account, you must cancel your shift via the portal at least 2 hours before the session starts.
- The Result: Cancel in time, and your credit stays in your locker for your next pull-up.
- The Cut-off: If you cancel with less than 2 hours to go, the credit is lost. The spot was yours and the work goes on. 🛡️🔒
THE COMPACT SPACE (TRAVEL LIGHT) 🎒🚫
- The Set-up: We are a compact, boutique performance sanctuary. Space is at a premium to keep the energy tight.
- The Rule: Please travel light. There is no room for large bags or heavy coats on the performance floor. Keep the base clear of trip hazards so the crew can move freely and safely. 👟🛡️
THE SQUAD SCAN & ARRIVAL 📱🏢
- Arrival: Pull up at least 5 minutes early to catch the vibe and get your gear ready.
- The Scan: You must scan the GymDem QR Code at the door. If you don’t scan, the system marks you as a No-Show, and your shift will not be credited back. No scan, no shift. 📍🔥
THE 5-MINUTE LOCKOUT ⏳🚫
- The Absolute Limit: We start on the dot. If you are more than 5 minutes late, the doors are locked. No entry, no exceptions, and the shift will not be credited back. This applies to both block bookings and single shifts. 🔒🛡️
THE NO-SHOW STRIKE 🤜🚫
- The Limit: Ghosting isn’t the vibe. If you fail to show up without cancelling more than two times, your account will be reviewed. 🔒🔥
SHIFTS & REFUNDS 🔄💰
- Single Shifts: The Single Shift is a total lock-in. We do not offer refunds or class credits for drop-in sessions. Once you book, you’re committed to the work. 🚫⚡️
- Block Bookings: The 5-Shift Rotation and 10-Shift Lockdown must be used within 45/90 days of your first shift. ⏳🦾
- Credits Only: All approved refunds are issued as Class Credit only. We do not do cash refunds. 🔄✨
HEALTH & SAFETY 🧬🛡️
The Standard: Proper athletic trainers and gym wear only. Respect the crew, respect the space, and wipe down your station after the work is done. 18+ only. ✨🤝
The Update: Keep your instructor updated on any changes in your health (injuries, illness, or pregnancy) before every session. If you aren’t right, we don’t move. 🛡️🦾